Be a Healthcare Support Agent & enjoy a Holiday basket from us! Apply NOW!-CEBU
Armm, Central Visayas, Davao, Eastern Visayas, Northern Mindanao, Soccsksargen, Western Visayas, Zamboanga
Requirements:
- Open to fresh graduates (Completed at least 2 years of College)
- Excellent communication skills in English
- Basic computer operations knowledge
- An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
- An ability to deliver information at customer's knowledge level in an understandable manner
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and ability to think independently and follow through effectively
- Dependability, keen on details and has strong customer service orientation
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in CEBU CITY.
Fresh graduates/Entry level applicants are encouraged to apply.
Applicants must be willing to work in CEBU CITY.
Fresh graduates/Entry level applicants are encouraged to apply.
Convergys Corporation (NYSE: CVG) is a global leader in
relationship management providing customer care, human resources, and
billing services. We help our clients make smarter decisions about how to
add value from their customer and employee relationships. We offer a
"high-tech, human-touch" approach that combines skilled customer
service representatives with advanced customer and information
management technologies. This approach has made us a global leader for
25 years. Headquartered in Cincinnati, Ohio, Convergys employs nearly
75,000 employees who serve clients in over 70 countries, speaking more
than 35 languages, from 79 sites across the globe. We have been named
a Fortune Most Admired company for seven consecutive years, and more
than half of the top 50 Fortune 500 companies are Convergys clients.
Here in the Philippines, from a single contact center in Manila, which
opened in 2003, Convergys now has eight contact center facilities in the
Philippines – six located throughout Metro Manila, two in Cebu City, and
our ninth centre, in Bacolod City. We employed approximately 24,000
Filipinos since we started operations and we are continuously looking for
more talented people to join our growing family as we expand our
business.
relationship management providing customer care, human resources, and
billing services. We help our clients make smarter decisions about how to
add value from their customer and employee relationships. We offer a
"high-tech, human-touch" approach that combines skilled customer
service representatives with advanced customer and information
management technologies. This approach has made us a global leader for
25 years. Headquartered in Cincinnati, Ohio, Convergys employs nearly
75,000 employees who serve clients in over 70 countries, speaking more
than 35 languages, from 79 sites across the globe. We have been named
a Fortune Most Admired company for seven consecutive years, and more
than half of the top 50 Fortune 500 companies are Convergys clients.
Here in the Philippines, from a single contact center in Manila, which
opened in 2003, Convergys now has eight contact center facilities in the
Philippines – six located throughout Metro Manila, two in Cebu City, and
our ninth centre, in Bacolod City. We employed approximately 24,000
Filipinos since we started operations and we are continuously looking for
more talented people to join our growing family as we expand our
business.